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Serving the Greater Dallas & Ellis County Area

Serving the Greater Dallas & Ellis County Area
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Andrea Skinner's Profile Image
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Andrea Skinner, Last month

Very friendly, knowledgeable, and thorough.

Josh Pritchett's Profile Image
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Josh Pritchett, Last month

Great service. Couldn't figure out the problem myself, called them up made an appointment that night and solved the issue within 2-3 minutes

Lisa Mcpherson's Profile Image
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Lisa Mcpherson, Last month
Matthew Laubach's Profile Image
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Matthew Laubach, Last month
Angelia Jones's Profile Image
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Angelia Jones, Last month
Phil Jernigan's Profile Image
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Phil Jernigan, Last month

I have a newer home, built in 2020. As most builders do, the builder cut corners when constructing the home. I can guarantee you that if the builder was building this home for his own family he would not have done this. I knew this from the git go. While the HVAC installed by the builder is of decent quality, I realized right away that it needed some fine tuning and some upgrades to function more efficiently. Frankly, I knew what needed to be done before I started placing calls. I called around and I try to give my business's to local and small business owners. I called this business and they actually came out the same day. I had the guy do an analysis of my problem, knowing full well what needed to be done. I wanted to see if he was going to provide a solution that I already knew needed to be done. I also wanted an April Air filter (high recommend) put in. He passed the test.

What needed to be done was an additional air intake duct needed to be added to the system to bring down the static pressure of the home and allow better airflow throughout the structure. He crawled up into my attic, did his measurements, took pictures, and provided me an analysis of what I expected. Fair enough.

The following Tuesday the tech showed up. Volley, the tech, showed up alone. At first I was a little apprehensive as to why only one tech showed up. However, I have to give credit to the guy. He got the job done and he got the job done right. He took his time, added the additional duct work and installed my April Air filter. He was professional, precise and he evidently knew what he was doing. Throughout the job, which took several hours, I asked him probing questions as I know what I wanted and I knew what needed to be done. He too, passed the test. He's a hard worker and strikes me as someone that has a good work ethic.

The bottom line is that I now have a better functioning HVAC that cools my house more efficiently, is quieter, and really more comfortable. I asked to be set up on their twice yearly maintenance plan, which BTW, is reasonable in cost.

One more note, the lady that answers their phone is friendly and listens to your concerns. Someone in this role is the front line to any business. They probably would not have made it past first base if it wasn't for her listening to my concerns.

HIGHLY RECOMMEND!

Ryan Landrum's Profile Image
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Ryan Landrum, Last month

Great customer service, very knowledgeable! They call & check in on units & are very good outside normal business hours!

Patti Silva's Profile Image
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Patti Silva, This year

Best service I have received in a very long time. Jose was extremely knowledgeable, friendly and very efficient. I will only use this company in the future and request Jose each time. I couldn't be happier and have already referred the company and specifically Jose. Thank you so much for the great service. I would give 10 stars if possible.

Rachael King's Profile Image
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Rachael King, This year
Chris Listenbee's Profile Image
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Chris Listenbee, This year

Asking for Ty Keeth for all my maintenance.

Serving the Greater Dallas & Ellis County Area